Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 04138
VM0004138Silvermember4138@example.test · +601110004138 · Preferred outlet: OPLUMO Outlet 8
LunchNew Joiner
Consent Status
Opted In
Points Balance
1,405
Current loyalty balance
Lifetime Spend
RM 1,757
Across 25 visits
Total Visits
25
Since 2025-05-18
Average Order Value
RM 64
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
77d
2026-07-24
App Status
Not Installed
OPLUMO App relationship
Member Status
At Risk
Silver tier
Membership & rewards
Silver member
1,405 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-07-24 · OPLUMO Outlet 8
Outlet purchase
2026-07-12 · Member activity · RM 48.00
App session
2026-06-30 · OPLUMO Outlet 8
Points credited
2026-06-18 · Member activity · RM 54.40
Win-back campaign delivered
2026-06-06 · OPLUMO Outlet 8
Outlet purchase
2026-05-25 · Member activity · RM 60.80
Points credited
2026-05-13 · OPLUMO Outlet 8
Outlet purchase
2026-05-01 · Member activity · RM 67.20