Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K0
Kavitha 04133
VM0004133Silvermember4133@example.test · +601110004133 · Preferred outlet: OPLUMO Outlet 3
New JoinerHigh Value
Consent Status
Opted Out
Points Balance
967
Current loyalty balance
Lifetime Spend
RM 1,209
Across 42 visits
Total Visits
42
Since 2024-08-28
Average Order Value
RM 32
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
34d
2026-09-05
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
967 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-05 · OPLUMO Outlet 3
Outlet purchase
2026-08-24 · Member activity · RM 24.00
App session
2026-08-12 · OPLUMO Outlet 3
Points credited
2026-07-31 · Member activity · RM 27.20
Win-back campaign delivered
2026-07-19 · OPLUMO Outlet 3
Outlet purchase
2026-07-07 · Member activity · RM 30.40
Points credited
2026-06-25 · OPLUMO Outlet 3
Outlet purchase
2026-06-13 · Member activity · RM 33.60