Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 04132
VM0004132Goldmember4132@example.test · +601110004132 · Preferred outlet: OPLUMO Outlet 2
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
3,311
Current loyalty balance
Lifetime Spend
RM 4,139
Across 39 visits
Total Visits
39
Since 2024-08-24
Average Order Value
RM 103
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
92d
2026-07-09
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,311 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-07-09 · OPLUMO Outlet 2
Outlet purchase
2026-06-27 · Member activity · RM 77.25
App session
2026-06-15 · OPLUMO Outlet 2
Points credited
2026-06-03 · Member activity · RM 87.55
Win-back campaign delivered
2026-05-22 · OPLUMO Outlet 2
Outlet purchase
2026-05-10 · Member activity · RM 97.85
Points credited
2026-04-28 · OPLUMO Outlet 2
Outlet purchase
2026-04-16 · Member activity · RM 108.15