Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Sarah 04123
VM0004123Goldmember4123@example.test · +601110004123 · Preferred outlet: OPLUMO Outlet 10
WeekendApp User
Consent Status
Opted In
Points Balance
2,917
Current loyalty balance
Lifetime Spend
RM 3,647
Across 43 visits
Total Visits
43
Since 2024-05-03
Average Order Value
RM 112
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
133d
2026-05-29
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,917 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-29 · OPLUMO Outlet 10
Outlet purchase
2026-05-17 · Member activity · RM 84.00
App session
2026-05-05 · OPLUMO Outlet 10
Points credited
2026-04-23 · Member activity · RM 95.20
Win-back campaign delivered
2026-04-11 · OPLUMO Outlet 10
Outlet purchase
2026-03-30 · Member activity · RM 106.40
Points credited
2026-03-18 · OPLUMO Outlet 10
Outlet purchase
2026-03-06 · Member activity · RM 117.60