Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 04113
VM0004113Goldmember4113@example.test · +601110004113 · Preferred outlet: OPLUMO Outlet 17
FamilyDelivery
Consent Status
Opted In
Points Balance
3,102
Current loyalty balance
Lifetime Spend
RM 3,878
Across 35 visits
Total Visits
35
Since 2024-12-27
Average Order Value
RM 100
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
39d
2026-08-31
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,102 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-08-31 · OPLUMO Outlet 17
Outlet purchase
2026-08-19 · Member activity · RM 75.00
App session
2026-08-07 · OPLUMO Outlet 17
Points credited
2026-07-26 · Member activity · RM 85.00
Win-back campaign delivered
2026-07-14 · OPLUMO Outlet 17
Outlet purchase
2026-07-02 · Member activity · RM 95.00
Points credited
2026-06-20 · OPLUMO Outlet 17
Outlet purchase
2026-06-08 · Member activity · RM 105.00