Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Sarah 04111
VM0004111Silvermember4111@example.test · +601110004111 · Preferred outlet: OPLUMO Outlet 15
Birthday SoonLunch
Consent Status
Opted Out
Points Balance
2,036
Current loyalty balance
Lifetime Spend
RM 2,545
Across 30 visits
Total Visits
30
Since 2025-04-27
Average Order Value
RM 70
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
8d
2026-10-01
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
2,036 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-01 · OPLUMO Outlet 15
Outlet purchase
2026-09-19 · Member activity · RM 52.50
App session
2026-09-07 · OPLUMO Outlet 15
Points credited
2026-08-26 · Member activity · RM 59.50
Win-back campaign delivered
2026-08-14 · OPLUMO Outlet 15
Outlet purchase
2026-08-02 · Member activity · RM 66.50
Points credited
2026-07-21 · OPLUMO Outlet 15
Outlet purchase
2026-07-09 · Member activity · RM 73.50