Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K0
Kavitha 04109
VM0004109Silvermember4109@example.test · +601110004109 · Preferred outlet: OPLUMO Outlet 13
New JoinerHigh Value
Consent Status
Opted In
Points Balance
1,670
Current loyalty balance
Lifetime Spend
RM 2,088
Across 35 visits
Total Visits
35
Since 2025-01-30
Average Order Value
RM 57
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
5d
2026-10-04
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,670 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-04 · OPLUMO Outlet 13
Outlet purchase
2026-09-22 · Member activity · RM 42.75
App session
2026-09-10 · OPLUMO Outlet 13
Points credited
2026-08-29 · Member activity · RM 48.45
Win-back campaign delivered
2026-08-17 · OPLUMO Outlet 13
Outlet purchase
2026-08-05 · Member activity · RM 54.15
Points credited
2026-07-24 · OPLUMO Outlet 13
Outlet purchase
2026-07-12 · Member activity · RM 59.85