Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 04104
VM0004104Goldmember4104@example.test · +601110004104 · Preferred outlet: OPLUMO Outlet 8
High ValueWeekend
Consent Status
Opted Out
Points Balance
2,614
Current loyalty balance
Lifetime Spend
RM 3,268
Across 38 visits
Total Visits
38
Since 2024-10-29
Average Order Value
RM 109
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
44d
2026-08-26
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,614 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-08-26 · OPLUMO Outlet 8
Outlet purchase
2026-08-14 · Member activity · RM 81.75
App session
2026-08-02 · OPLUMO Outlet 8
Points credited
2026-07-21 · Member activity · RM 92.65
Win-back campaign delivered
2026-07-09 · OPLUMO Outlet 8
Outlet purchase
2026-06-27 · Member activity · RM 103.55
Points credited
2026-06-15 · OPLUMO Outlet 8
Outlet purchase
2026-06-03 · Member activity · RM 114.45