Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 04102
VM0004102Goldmember4102@example.test · +601110004102 · Preferred outlet: OPLUMO Outlet 6
App UserFamily
Consent Status
Opted In
Points Balance
2,996
Current loyalty balance
Lifetime Spend
RM 3,745
Across 26 visits
Total Visits
26
Since 2025-03-10
Average Order Value
RM 145
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
128d
2026-06-03
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,996 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-03 · OPLUMO Outlet 6
Outlet purchase
2026-05-22 · Member activity · RM 108.75
App session
2026-05-10 · OPLUMO Outlet 6
Points credited
2026-04-28 · Member activity · RM 123.25
Win-back campaign delivered
2026-04-16 · OPLUMO Outlet 6
Outlet purchase
2026-04-04 · Member activity · RM 137.75
Points credited
2026-03-23 · OPLUMO Outlet 6
Outlet purchase
2026-03-11 · Member activity · RM 152.25