Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 00410
VM0000410Silvermember410@example.test · +601110000410 · Preferred outlet: OPLUMO Outlet 3
LunchNew Joiner
Consent Status
Opted In
Points Balance
2,068
Current loyalty balance
Lifetime Spend
RM 2,585
Across 18 visits
Total Visits
18
Since 2025-11-02
Average Order Value
RM 131
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
35d
2026-09-04
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
2,068 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-04 · OPLUMO Outlet 3
Outlet purchase
2026-08-23 · Member activity · RM 98.25
App session
2026-08-11 · OPLUMO Outlet 3
Points credited
2026-07-30 · Member activity · RM 111.35
Win-back campaign delivered
2026-07-18 · OPLUMO Outlet 3
Outlet purchase
2026-07-06 · Member activity · RM 124.45
Points credited
2026-06-24 · OPLUMO Outlet 3
Outlet purchase
2026-06-12 · Member activity · RM 137.55