Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 04098
VM0004098Silvermember4098@example.test · +601110004098 · Preferred outlet: OPLUMO Outlet 2
LunchNew Joiner
Consent Status
Opted Out
Points Balance
977
Current loyalty balance
Lifetime Spend
RM 1,222
Across 10 visits
Total Visits
10
Since 2026-01-14
Average Order Value
RM 143
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
106d
2026-06-25
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
977 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-25 · OPLUMO Outlet 2
Outlet purchase
2026-06-13 · Member activity · RM 107.25
App session
2026-06-01 · OPLUMO Outlet 2
Points credited
2026-05-20 · Member activity · RM 121.55
Win-back campaign delivered
2026-05-08 · OPLUMO Outlet 2
Outlet purchase
2026-04-26 · Member activity · RM 135.85
Points credited
2026-04-14 · OPLUMO Outlet 2
Outlet purchase
2026-04-02 · Member activity · RM 150.15