Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 04093
VM0004093Membermember4093@example.test · +601110004093 · Preferred outlet: OPLUMO Outlet 14
New JoinerHigh Value
Consent Status
Opted Out
Points Balance
377
Current loyalty balance
Lifetime Spend
RM 471
Across 3 visits
Total Visits
3
Since 2026-08-20
Average Order Value
RM 154
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
14d
2026-09-25
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
377 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-25 · OPLUMO Outlet 14
Outlet purchase
2026-09-13 · Member activity · RM 115.50
App session
2026-09-01 · OPLUMO Outlet 14
Points credited
2026-08-20 · Member activity · RM 130.90
Win-back campaign delivered
2026-08-08 · OPLUMO Outlet 14
Outlet purchase
2026-07-27 · Member activity · RM 146.30
Points credited
2026-07-15 · OPLUMO Outlet 14
Outlet purchase
2026-07-03 · Member activity · RM 161.70