Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K0
Kavitha 04085
VM0004085Membermember4085@example.test · +601110004085 · Preferred outlet: OPLUMO Outlet 6
New JoinerHigh Value
Consent Status
Opted Out
Points Balance
549
Current loyalty balance
Lifetime Spend
RM 686
Across 4 visits
Total Visits
4
Since 2026-07-03
Average Order Value
RM 174
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
44d
2026-08-26
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
549 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-26 · OPLUMO Outlet 6
Outlet purchase
2026-08-14 · Member activity · RM 130.50
App session
2026-08-02 · OPLUMO Outlet 6
Points credited
2026-07-21 · Member activity · RM 147.90
Win-back campaign delivered
2026-07-09 · OPLUMO Outlet 6
Outlet purchase
2026-06-27 · Member activity · RM 165.30
Points credited
2026-06-15 · OPLUMO Outlet 6
Outlet purchase
2026-06-03 · Member activity · RM 182.70