Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 04084
VM0004084Membermember4084@example.test · +601110004084 · Preferred outlet: OPLUMO Outlet 5
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
697
Current loyalty balance
Lifetime Spend
RM 872
Across 31 visits
Total Visits
31
Since 2024-12-18
Average Order Value
RM 34
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
120d
2026-06-11
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
697 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-11 · OPLUMO Outlet 5
Outlet purchase
2026-05-30 · Member activity · RM 25.50
App session
2026-05-18 · OPLUMO Outlet 5
Points credited
2026-05-06 · Member activity · RM 28.90
Win-back campaign delivered
2026-04-24 · OPLUMO Outlet 5
Outlet purchase
2026-04-12 · Member activity · RM 32.30
Points credited
2026-03-31 · OPLUMO Outlet 5
Outlet purchase
2026-03-19 · Member activity · RM 35.70