Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K0
Kavitha 04073
VM0004073Membermember4073@example.test · +601110004073 · Preferred outlet: OPLUMO Outlet 11
FamilyDelivery
Consent Status
Opted In
Points Balance
648
Current loyalty balance
Lifetime Spend
RM 811
Across 8 visits
Total Visits
8
Since 2026-05-09
Average Order Value
RM 130
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
27d
2026-09-12
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
648 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-12 · OPLUMO Outlet 11
Outlet purchase
2026-08-31 · Member activity · RM 97.50
App session
2026-08-19 · OPLUMO Outlet 11
Points credited
2026-08-07 · Member activity · RM 110.50
Win-back campaign delivered
2026-07-26 · OPLUMO Outlet 11
Outlet purchase
2026-07-14 · Member activity · RM 123.50
Points credited
2026-07-02 · OPLUMO Outlet 11
Outlet purchase
2026-06-20 · Member activity · RM 136.50