Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 04069
VM0004069Silvermember4069@example.test · +601110004069 · Preferred outlet: OPLUMO Outlet 7
New JoinerHigh Value
Consent Status
Opted In
Points Balance
1,188
Current loyalty balance
Lifetime Spend
RM 1,486
Across 18 visits
Total Visits
18
Since 2025-08-29
Average Order Value
RM 69
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
100d
2026-07-01
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,188 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-07-01 · OPLUMO Outlet 7
Outlet purchase
2026-06-19 · Member activity · RM 51.75
App session
2026-06-07 · OPLUMO Outlet 7
Points credited
2026-05-26 · Member activity · RM 58.65
Win-back campaign delivered
2026-05-14 · OPLUMO Outlet 7
Outlet purchase
2026-05-02 · Member activity · RM 65.55
Points credited
2026-04-20 · OPLUMO Outlet 7
Outlet purchase
2026-04-08 · Member activity · RM 72.45