Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 04065
VM0004065Silvermember4065@example.test · +601110004065 · Preferred outlet: OPLUMO Outlet 3
FamilyDelivery
Consent Status
Opted In
Points Balance
1,962
Current loyalty balance
Lifetime Spend
RM 2,453
Across 34 visits
Total Visits
34
Since 2025-01-16
Average Order Value
RM 88
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
37d
2026-09-02
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,962 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-02 · OPLUMO Outlet 3
Outlet purchase
2026-08-21 · Member activity · RM 66.00
App session
2026-08-09 · OPLUMO Outlet 3
Points credited
2026-07-28 · Member activity · RM 74.80
Win-back campaign delivered
2026-07-16 · OPLUMO Outlet 3
Outlet purchase
2026-07-04 · Member activity · RM 83.60
Points credited
2026-06-22 · OPLUMO Outlet 3
Outlet purchase
2026-06-10 · Member activity · RM 92.40