Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 04060
VM0004060Silvermember4060@example.test · +601110004060 · Preferred outlet: OPLUMO Outlet 15
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
2,089
Current loyalty balance
Lifetime Spend
RM 2,612
Across 26 visits
Total Visits
26
Since 2025-07-07
Average Order Value
RM 117
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
9d
2026-09-30
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
2,089 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-30 · OPLUMO Outlet 15
Outlet purchase
2026-09-18 · Member activity · RM 87.75
App session
2026-09-06 · OPLUMO Outlet 15
Points credited
2026-08-25 · Member activity · RM 99.45
Win-back campaign delivered
2026-08-13 · OPLUMO Outlet 15
Outlet purchase
2026-08-01 · Member activity · RM 111.15
Points credited
2026-07-20 · OPLUMO Outlet 15
Outlet purchase
2026-07-08 · Member activity · RM 122.85