Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 04057
VM0004057Membermember4057@example.test · +601110004057 · Preferred outlet: OPLUMO Outlet 12
FamilyDelivery
Consent Status
Opted In
Points Balance
198
Current loyalty balance
Lifetime Spend
RM 248
Across 2 visits
Total Visits
2
Since 2026-04-19
Average Order Value
RM 132
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
155d
2026-05-07
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
198 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-07 · OPLUMO Outlet 12
Outlet purchase
2026-04-25 · Member activity · RM 99.00
App session
2026-04-13 · OPLUMO Outlet 12
Points credited
2026-04-01 · Member activity · RM 112.20
Win-back campaign delivered
2026-03-20 · OPLUMO Outlet 12
Outlet purchase
2026-03-08 · Member activity · RM 125.40
Points credited
2026-02-24 · OPLUMO Outlet 12
Outlet purchase
2026-02-12 · Member activity · RM 138.60