Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 04050
VM0004050Silvermember4050@example.test · +601110004050 · Preferred outlet: OPLUMO Outlet 5
LunchNew Joiner
Consent Status
Opted In
Points Balance
1,762
Current loyalty balance
Lifetime Spend
RM 2,203
Across 42 visits
Total Visits
42
Since 2024-07-27
Average Order Value
RM 63
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
66d
2026-08-04
App Status
Installed
OPLUMO App relationship
Member Status
At Risk
Silver tier
Membership & rewards
Silver member
1,762 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-08-04 · OPLUMO Outlet 5
Outlet purchase
2026-07-23 · Member activity · RM 47.25
App session
2026-07-11 · OPLUMO Outlet 5
Points credited
2026-06-29 · Member activity · RM 53.55
Win-back campaign delivered
2026-06-17 · OPLUMO Outlet 5
Outlet purchase
2026-06-05 · Member activity · RM 59.85
Points credited
2026-05-24 · OPLUMO Outlet 5
Outlet purchase
2026-05-12 · Member activity · RM 66.15