Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K0
Kavitha 04049
VM0004049Membermember4049@example.test · +601110004049 · Preferred outlet: OPLUMO Outlet 4
FamilyDelivery
Consent Status
Opted In
Points Balance
844
Current loyalty balance
Lifetime Spend
RM 1,056
Across 9 visits
Total Visits
9
Since 2026-04-09
Average Order Value
RM 112
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
39d
2026-08-31
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
844 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-31 · OPLUMO Outlet 4
Outlet purchase
2026-08-19 · Member activity · RM 84.00
App session
2026-08-07 · OPLUMO Outlet 4
Points credited
2026-07-26 · Member activity · RM 95.20
Win-back campaign delivered
2026-07-14 · OPLUMO Outlet 4
Outlet purchase
2026-07-02 · Member activity · RM 106.40
Points credited
2026-06-20 · OPLUMO Outlet 4
Outlet purchase
2026-06-08 · Member activity · RM 117.60