Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 04048
VM0004048Silvermember4048@example.test · +601110004048 · Preferred outlet: OPLUMO Outlet 3
High ValueWeekend
Consent Status
Opted In
Points Balance
2,169
Current loyalty balance
Lifetime Spend
RM 2,712
Across 35 visits
Total Visits
35
Since 2024-08-21
Average Order Value
RM 66
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
167d
2026-04-25
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
2,169 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-25 · OPLUMO Outlet 3
Outlet purchase
2026-04-13 · Member activity · RM 49.50
App session
2026-04-01 · OPLUMO Outlet 3
Points credited
2026-03-20 · Member activity · RM 56.10
Win-back campaign delivered
2026-03-08 · OPLUMO Outlet 3
Outlet purchase
2026-02-24 · Member activity · RM 62.70
Points credited
2026-02-12 · OPLUMO Outlet 3
Outlet purchase
2026-01-31 · Member activity · RM 69.30