Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 04032
VM0004032Goldmember4032@example.test · +601110004032 · Preferred outlet: OPLUMO Outlet 4
High ValueWeekend
Consent Status
Opted Out
Points Balance
3,078
Current loyalty balance
Lifetime Spend
RM 3,848
Across 23 visits
Total Visits
23
Since 2025-04-29
Average Order Value
RM 159
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
132d
2026-05-30
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,078 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-30 · OPLUMO Outlet 4
Outlet purchase
2026-05-18 · Member activity · RM 119.25
App session
2026-05-06 · OPLUMO Outlet 4
Points credited
2026-04-24 · Member activity · RM 135.15
Win-back campaign delivered
2026-04-12 · OPLUMO Outlet 4
Outlet purchase
2026-03-31 · Member activity · RM 151.05
Points credited
2026-03-19 · OPLUMO Outlet 4
Outlet purchase
2026-03-07 · Member activity · RM 166.95