Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 04030
VM0004030Silvermember4030@example.test · +601110004030 · Preferred outlet: OPLUMO Outlet 2
App UserFamily
Consent Status
Opted Out
Points Balance
1,944
Current loyalty balance
Lifetime Spend
RM 2,430
Across 29 visits
Total Visits
29
Since 2024-11-29
Average Order Value
RM 73
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
175d
2026-04-17
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,944 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-17 · OPLUMO Outlet 2
Outlet purchase
2026-04-05 · Member activity · RM 54.75
App session
2026-03-24 · OPLUMO Outlet 2
Points credited
2026-03-12 · Member activity · RM 62.05
Win-back campaign delivered
2026-02-28 · OPLUMO Outlet 2
Outlet purchase
2026-02-16 · Member activity · RM 69.35
Points credited
2026-02-04 · OPLUMO Outlet 2
Outlet purchase
2026-01-23 · Member activity · RM 76.65