Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Sarah 04027
VM0004027Silvermember4027@example.test · +601110004027 · Preferred outlet: OPLUMO Outlet 16
WeekendApp User
Consent Status
Opted In
Points Balance
1,025
Current loyalty balance
Lifetime Spend
RM 1,282
Across 22 visits
Total Visits
22
Since 2025-06-18
Average Order Value
RM 69
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
100d
2026-07-01
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,025 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-07-01 · OPLUMO Outlet 16
Outlet purchase
2026-06-19 · Member activity · RM 51.75
App session
2026-06-07 · OPLUMO Outlet 16
Points credited
2026-05-26 · Member activity · RM 58.65
Win-back campaign delivered
2026-05-14 · OPLUMO Outlet 16
Outlet purchase
2026-05-02 · Member activity · RM 65.55
Points credited
2026-04-20 · OPLUMO Outlet 16
Outlet purchase
2026-04-08 · Member activity · RM 72.45