Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 04024
VM0004024Membermember4024@example.test · +601110004024 · Preferred outlet: OPLUMO Outlet 13
High ValueWeekend
Consent Status
Opted In
Points Balance
483
Current loyalty balance
Lifetime Spend
RM 604
Across 12 visits
Total Visits
12
Since 2026-03-20
Average Order Value
RM 59
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
5d
2026-10-04
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
483 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-04 · OPLUMO Outlet 13
Outlet purchase
2026-09-22 · Member activity · RM 44.25
App session
2026-09-10 · OPLUMO Outlet 13
Points credited
2026-08-29 · Member activity · RM 50.15
Win-back campaign delivered
2026-08-17 · OPLUMO Outlet 13
Outlet purchase
2026-08-05 · Member activity · RM 56.05
Points credited
2026-07-24 · OPLUMO Outlet 13
Outlet purchase
2026-07-12 · Member activity · RM 61.95