Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 04021
VM0004021Goldmember4021@example.test · +601110004021 · Preferred outlet: OPLUMO Outlet 10
New JoinerHigh Value
Consent Status
Opted In
Points Balance
4,203
Current loyalty balance
Lifetime Spend
RM 5,254
Across 44 visits
Total Visits
44
Since 2024-05-10
Average Order Value
RM 101
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
108d
2026-06-23
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
4,203 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-23 · OPLUMO Outlet 10
Outlet purchase
2026-06-11 · Member activity · RM 75.75
App session
2026-05-30 · OPLUMO Outlet 10
Points credited
2026-05-18 · Member activity · RM 85.85
Win-back campaign delivered
2026-05-06 · OPLUMO Outlet 10
Outlet purchase
2026-04-24 · Member activity · RM 95.95
Points credited
2026-04-12 · OPLUMO Outlet 10
Outlet purchase
2026-03-31 · Member activity · RM 106.05