Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 04020
VM0004020Goldmember4020@example.test · +601110004020 · Preferred outlet: OPLUMO Outlet 9
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
3,047
Current loyalty balance
Lifetime Spend
RM 3,809
Across 22 visits
Total Visits
22
Since 2025-05-20
Average Order Value
RM 155
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
129d
2026-06-02
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,047 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-02 · OPLUMO Outlet 9
Outlet purchase
2026-05-21 · Member activity · RM 116.25
App session
2026-05-09 · OPLUMO Outlet 9
Points credited
2026-04-27 · Member activity · RM 131.75
Win-back campaign delivered
2026-04-15 · OPLUMO Outlet 9
Outlet purchase
2026-04-03 · Member activity · RM 147.25
Points credited
2026-03-22 · OPLUMO Outlet 9
Outlet purchase
2026-03-10 · Member activity · RM 162.75