Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 04018
VM0004018Silvermember4018@example.test · +601110004018 · Preferred outlet: OPLUMO Outlet 7
LunchNew Joiner
Consent Status
Opted Out
Points Balance
1,844
Current loyalty balance
Lifetime Spend
RM 2,306
Across 33 visits
Total Visits
33
Since 2024-10-13
Average Order Value
RM 62
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
150d
2026-05-12
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,844 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-12 · OPLUMO Outlet 7
Outlet purchase
2026-04-30 · Member activity · RM 46.50
App session
2026-04-18 · OPLUMO Outlet 7
Points credited
2026-04-06 · Member activity · RM 52.70
Win-back campaign delivered
2026-03-25 · OPLUMO Outlet 7
Outlet purchase
2026-03-13 · Member activity · RM 58.90
Points credited
2026-03-01 · OPLUMO Outlet 7
Outlet purchase
2026-02-17 · Member activity · RM 65.10