Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 04017
VM0004017Silvermember4017@example.test · +601110004017 · Preferred outlet: OPLUMO Outlet 6
FamilyDelivery
Consent Status
Opted Out
Points Balance
2,172
Current loyalty balance
Lifetime Spend
RM 2,716
Across 19 visits
Total Visits
19
Since 2025-06-05
Average Order Value
RM 154
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
167d
2026-04-25
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
2,172 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-25 · OPLUMO Outlet 6
Outlet purchase
2026-04-13 · Member activity · RM 115.50
App session
2026-04-01 · OPLUMO Outlet 6
Points credited
2026-03-20 · Member activity · RM 130.90
Win-back campaign delivered
2026-03-08 · OPLUMO Outlet 6
Outlet purchase
2026-02-24 · Member activity · RM 146.30
Points credited
2026-02-12 · OPLUMO Outlet 6
Outlet purchase
2026-01-31 · Member activity · RM 161.70