Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 04014
VM0004014Silvermember4014@example.test · +601110004014 · Preferred outlet: OPLUMO Outlet 3
App UserFamily
Consent Status
Opted In
Points Balance
1,216
Current loyalty balance
Lifetime Spend
RM 1,521
Across 13 visits
Total Visits
13
Since 2025-11-27
Average Order Value
RM 109
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
100d
2026-07-01
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,216 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-07-01 · OPLUMO Outlet 3
Outlet purchase
2026-06-19 · Member activity · RM 81.75
App session
2026-06-07 · OPLUMO Outlet 3
Points credited
2026-05-26 · Member activity · RM 92.65
Win-back campaign delivered
2026-05-14 · OPLUMO Outlet 3
Outlet purchase
2026-05-02 · Member activity · RM 103.55
Points credited
2026-04-20 · OPLUMO Outlet 3
Outlet purchase
2026-04-08 · Member activity · RM 114.45