Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K0
Kavitha 04013
VM0004013Silvermember4013@example.test · +601110004013 · Preferred outlet: OPLUMO Outlet 2
New JoinerHigh Value
Consent Status
Opted In
Points Balance
1,205
Current loyalty balance
Lifetime Spend
RM 1,507
Across 27 visits
Total Visits
27
Since 2025-05-22
Average Order Value
RM 65
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
37d
2026-09-02
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,205 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-02 · OPLUMO Outlet 2
Outlet purchase
2026-08-21 · Member activity · RM 48.75
App session
2026-08-09 · OPLUMO Outlet 2
Points credited
2026-07-28 · Member activity · RM 55.25
Win-back campaign delivered
2026-07-16 · OPLUMO Outlet 2
Outlet purchase
2026-07-04 · Member activity · RM 61.75
Points credited
2026-06-22 · OPLUMO Outlet 2
Outlet purchase
2026-06-10 · Member activity · RM 68.25