Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 04006
VM0004006Goldmember4006@example.test · +601110004006 · Preferred outlet: OPLUMO Outlet 12
App UserFamily
Consent Status
Opted In
Points Balance
2,991
Current loyalty balance
Lifetime Spend
RM 3,739
Across 36 visits
Total Visits
36
Since 2024-11-14
Average Order Value
RM 89
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
64d
2026-08-06
App Status
Installed
OPLUMO App relationship
Member Status
At Risk
Gold tier
Membership & rewards
Gold member
2,991 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-08-06 · OPLUMO Outlet 12
Outlet purchase
2026-07-25 · Member activity · RM 66.75
App session
2026-07-13 · OPLUMO Outlet 12
Points credited
2026-07-01 · Member activity · RM 75.65
Win-back campaign delivered
2026-06-19 · OPLUMO Outlet 12
Outlet purchase
2026-06-07 · Member activity · RM 84.55
Points credited
2026-05-26 · OPLUMO Outlet 12
Outlet purchase
2026-05-14 · Member activity · RM 93.45