Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 00040
VM0000040Membermember40@example.test · +601110000040 · Preferred outlet: OPLUMO Outlet 7
High ValueWeekend
Consent Status
Opted In
Points Balance
789
Current loyalty balance
Lifetime Spend
RM 987
Across 18 visits
Total Visits
18
Since 2025-11-09
Average Order Value
RM 62
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
28d
2026-09-11
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
789 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-11 · OPLUMO Outlet 7
Outlet purchase
2026-08-30 · Member activity · RM 46.50
App session
2026-08-18 · OPLUMO Outlet 7
Points credited
2026-08-06 · Member activity · RM 52.70
Win-back campaign delivered
2026-07-25 · OPLUMO Outlet 7
Outlet purchase
2026-07-13 · Member activity · RM 58.90
Points credited
2026-07-01 · OPLUMO Outlet 7
Outlet purchase
2026-06-19 · Member activity · RM 65.10