Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 03978
VM0003978Goldmember3978@example.test · +601110003978 · Preferred outlet: OPLUMO Outlet 1
LunchNew Joiner
Consent Status
Opted In
Points Balance
2,817
Current loyalty balance
Lifetime Spend
RM 3,522
Across 33 visits
Total Visits
33
Since 2024-11-26
Average Order Value
RM 95
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
106d
2026-06-25
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,817 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-25 · OPLUMO Outlet 1
Outlet purchase
2026-06-13 · Member activity · RM 71.25
App session
2026-06-01 · OPLUMO Outlet 1
Points credited
2026-05-20 · Member activity · RM 80.75
Win-back campaign delivered
2026-05-08 · OPLUMO Outlet 1
Outlet purchase
2026-04-26 · Member activity · RM 90.25
Points credited
2026-04-14 · OPLUMO Outlet 1
Outlet purchase
2026-04-02 · Member activity · RM 99.75