Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 03970
VM0003970Membermember3970@example.test · +601110003970 · Preferred outlet: OPLUMO Outlet 10
LunchNew Joiner
Consent Status
Opted In
Points Balance
402
Current loyalty balance
Lifetime Spend
RM 503
Across 21 visits
Total Visits
21
Since 2025-09-22
Average Order Value
RM 31
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
22d
2026-09-17
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
402 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-17 · OPLUMO Outlet 10
Outlet purchase
2026-09-05 · Member activity · RM 23.25
App session
2026-08-24 · OPLUMO Outlet 10
Points credited
2026-08-12 · Member activity · RM 26.35
Win-back campaign delivered
2026-07-31 · OPLUMO Outlet 10
Outlet purchase
2026-07-19 · Member activity · RM 29.45
Points credited
2026-07-07 · OPLUMO Outlet 10
Outlet purchase
2026-06-25 · Member activity · RM 32.55