Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 03969
VM0003969Goldmember3969@example.test · +601110003969 · Preferred outlet: OPLUMO Outlet 9
FamilyDelivery
Consent Status
Opted In
Points Balance
2,562
Current loyalty balance
Lifetime Spend
RM 3,203
Across 36 visits
Total Visits
36
Since 2024-09-04
Average Order Value
RM 111
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
135d
2026-05-27
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,562 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-27 · OPLUMO Outlet 9
Outlet purchase
2026-05-15 · Member activity · RM 83.25
App session
2026-05-03 · OPLUMO Outlet 9
Points credited
2026-04-21 · Member activity · RM 94.35
Win-back campaign delivered
2026-04-09 · OPLUMO Outlet 9
Outlet purchase
2026-03-28 · Member activity · RM 105.45
Points credited
2026-03-16 · OPLUMO Outlet 9
Outlet purchase
2026-03-04 · Member activity · RM 116.55