Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Sarah 03967
VM0003967Goldmember3967@example.test · +601110003967 · Preferred outlet: OPLUMO Outlet 7
Birthday SoonLunch
Consent Status
Opted In
Points Balance
3,226
Current loyalty balance
Lifetime Spend
RM 4,034
Across 30 visits
Total Visits
30
Since 2024-12-22
Average Order Value
RM 138
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
134d
2026-05-28
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,226 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-28 · OPLUMO Outlet 7
Outlet purchase
2026-05-16 · Member activity · RM 103.50
App session
2026-05-04 · OPLUMO Outlet 7
Points credited
2026-04-22 · Member activity · RM 117.30
Win-back campaign delivered
2026-04-10 · OPLUMO Outlet 7
Outlet purchase
2026-03-29 · Member activity · RM 131.10
Points credited
2026-03-17 · OPLUMO Outlet 7
Outlet purchase
2026-03-05 · Member activity · RM 144.90