Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 03960
VM0003960Goldmember3960@example.test · +601110003960 · Preferred outlet: OPLUMO Outlet 17
High ValueWeekend
Consent Status
Opted In
Points Balance
3,042
Current loyalty balance
Lifetime Spend
RM 3,804
Across 32 visits
Total Visits
32
Since 2024-12-13
Average Order Value
RM 138
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
107d
2026-06-24
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,042 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-24 · OPLUMO Outlet 17
Outlet purchase
2026-06-12 · Member activity · RM 103.50
App session
2026-05-31 · OPLUMO Outlet 17
Points credited
2026-05-19 · Member activity · RM 117.30
Win-back campaign delivered
2026-05-07 · OPLUMO Outlet 17
Outlet purchase
2026-04-25 · Member activity · RM 131.10
Points credited
2026-04-13 · OPLUMO Outlet 17
Outlet purchase
2026-04-01 · Member activity · RM 144.90