Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 03950
VM0003950Platinummember3950@example.test · +601110003950 · Preferred outlet: OPLUMO Outlet 7
App UserFamily
Consent Status
Opted In
Points Balance
6,462
Current loyalty balance
Lifetime Spend
RM 8,078
Across 41 visits
Total Visits
41
Since 2024-09-08
Average Order Value
RM 169
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
41d
2026-08-29
App Status
Installed
OPLUMO App relationship
Member Status
Active
Platinum tier
Membership & rewards
Platinum member
6,462 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-29 · OPLUMO Outlet 7
Outlet purchase
2026-08-17 · Member activity · RM 126.75
App session
2026-08-05 · OPLUMO Outlet 7
Points credited
2026-07-24 · Member activity · RM 143.65
Win-back campaign delivered
2026-07-12 · OPLUMO Outlet 7
Outlet purchase
2026-06-30 · Member activity · RM 160.55
Points credited
2026-06-18 · OPLUMO Outlet 7
Outlet purchase
2026-06-06 · Member activity · RM 177.45