Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 03945
VM0003945Goldmember3945@example.test · +601110003945 · Preferred outlet: OPLUMO Outlet 2
FamilyDelivery
Consent Status
Opted In
Points Balance
2,566
Current loyalty balance
Lifetime Spend
RM 3,208
Across 31 visits
Total Visits
31
Since 2024-12-08
Average Order Value
RM 96
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
130d
2026-06-01
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,566 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-01 · OPLUMO Outlet 2
Outlet purchase
2026-05-20 · Member activity · RM 72.00
App session
2026-05-08 · OPLUMO Outlet 2
Points credited
2026-04-26 · Member activity · RM 81.60
Win-back campaign delivered
2026-04-14 · OPLUMO Outlet 2
Outlet purchase
2026-04-02 · Member activity · RM 91.20
Points credited
2026-03-21 · OPLUMO Outlet 2
Outlet purchase
2026-03-09 · Member activity · RM 100.80