Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 03940
VM0003940Goldmember3940@example.test · +601110003940 · Preferred outlet: OPLUMO Outlet 14
DeliveryBirthday Soon
Consent Status
Opted Out
Points Balance
4,698
Current loyalty balance
Lifetime Spend
RM 5,873
Across 36 visits
Total Visits
36
Since 2024-12-15
Average Order Value
RM 136
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
33d
2026-09-06
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
4,698 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-06 · OPLUMO Outlet 14
Outlet purchase
2026-08-25 · Member activity · RM 102.00
App session
2026-08-13 · OPLUMO Outlet 14
Points credited
2026-08-01 · Member activity · RM 115.60
Win-back campaign delivered
2026-07-20 · OPLUMO Outlet 14
Outlet purchase
2026-07-08 · Member activity · RM 129.20
Points credited
2026-06-26 · OPLUMO Outlet 14
Outlet purchase
2026-06-14 · Member activity · RM 142.80