Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 03933
VM0003933Membermember3933@example.test · +601110003933 · Preferred outlet: OPLUMO Outlet 7
New JoinerHigh Value
Consent Status
Opted In
Points Balance
925
Current loyalty balance
Lifetime Spend
RM 1,157
Across 7 visits
Total Visits
7
Since 2025-12-30
Average Order Value
RM 143
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
175d
2026-04-17
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
925 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-17 · OPLUMO Outlet 7
Outlet purchase
2026-04-05 · Member activity · RM 107.25
App session
2026-03-24 · OPLUMO Outlet 7
Points credited
2026-03-12 · Member activity · RM 121.55
Win-back campaign delivered
2026-02-28 · OPLUMO Outlet 7
Outlet purchase
2026-02-16 · Member activity · RM 135.85
Points credited
2026-02-04 · OPLUMO Outlet 7
Outlet purchase
2026-01-23 · Member activity · RM 150.15