Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 00393
VM0000393Silvermember393@example.test · +601110000393 · Preferred outlet: OPLUMO Outlet 3
FamilyDelivery
Consent Status
Opted In
Points Balance
1,596
Current loyalty balance
Lifetime Spend
RM 1,996
Across 29 visits
Total Visits
29
Since 2025-05-20
Average Order Value
RM 57
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
3d
2026-10-06
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,596 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-10-06 · OPLUMO Outlet 3
Outlet purchase
2026-09-24 · Member activity · RM 42.75
App session
2026-09-12 · OPLUMO Outlet 3
Points credited
2026-08-31 · Member activity · RM 48.45
Win-back campaign delivered
2026-08-19 · OPLUMO Outlet 3
Outlet purchase
2026-08-07 · Member activity · RM 54.15
Points credited
2026-07-26 · OPLUMO Outlet 3
Outlet purchase
2026-07-14 · Member activity · RM 59.85