Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H0
Hakim 00392
VM0000392Membermember392@example.test · +601110000392 · Preferred outlet: OPLUMO Outlet 2
High ValueWeekend
Consent Status
Opted In
Points Balance
831
Current loyalty balance
Lifetime Spend
RM 1,039
Across 19 visits
Total Visits
19
Since 2025-10-08
Average Order Value
RM 67
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
42d
2026-08-28
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
831 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-28 · OPLUMO Outlet 2
Outlet purchase
2026-08-16 · Member activity · RM 50.25
App session
2026-08-04 · OPLUMO Outlet 2
Points credited
2026-07-23 · Member activity · RM 56.95
Win-back campaign delivered
2026-07-11 · OPLUMO Outlet 2
Outlet purchase
2026-06-29 · Member activity · RM 63.65
Points credited
2026-06-17 · OPLUMO Outlet 2
Outlet purchase
2026-06-05 · Member activity · RM 70.35