Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 03912
VM0003912Silvermember3912@example.test · +601110003912 · Preferred outlet: OPLUMO Outlet 3
High ValueWeekend
Consent Status
Opted In
Points Balance
1,577
Current loyalty balance
Lifetime Spend
RM 1,972
Across 15 visits
Total Visits
15
Since 2025-10-01
Average Order Value
RM 162
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
121d
2026-06-10
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,577 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-10 · OPLUMO Outlet 3
Outlet purchase
2026-05-29 · Member activity · RM 121.50
App session
2026-05-17 · OPLUMO Outlet 3
Points credited
2026-05-05 · Member activity · RM 137.70
Win-back campaign delivered
2026-04-23 · OPLUMO Outlet 3
Outlet purchase
2026-04-11 · Member activity · RM 153.90
Points credited
2026-03-30 · OPLUMO Outlet 3
Outlet purchase
2026-03-18 · Member activity · RM 170.10