Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 03900
VM0003900Platinummember3900@example.test · +601110003900 · Preferred outlet: OPLUMO Outlet 8
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
6,230
Current loyalty balance
Lifetime Spend
RM 7,788
Across 44 visits
Total Visits
44
Since 2024-08-01
Average Order Value
RM 176
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
25d
2026-09-14
App Status
Installed
OPLUMO App relationship
Member Status
Active
Platinum tier
Membership & rewards
Platinum member
6,230 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-14 · OPLUMO Outlet 8
Outlet purchase
2026-09-02 · Member activity · RM 132.00
App session
2026-08-21 · OPLUMO Outlet 8
Points credited
2026-08-09 · Member activity · RM 149.60
Win-back campaign delivered
2026-07-28 · OPLUMO Outlet 8
Outlet purchase
2026-07-16 · Member activity · RM 167.20
Points credited
2026-07-04 · OPLUMO Outlet 8
Outlet purchase
2026-06-22 · Member activity · RM 184.80