Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 03898
VM0003898Membermember3898@example.test · +601110003898 · Preferred outlet: OPLUMO Outlet 6
LunchNew Joiner
Consent Status
Opted In
Points Balance
804
Current loyalty balance
Lifetime Spend
RM 1,005
Across 12 visits
Total Visits
12
Since 2025-10-24
Average Order Value
RM 106
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
152d
2026-05-10
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
804 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-10 · OPLUMO Outlet 6
Outlet purchase
2026-04-28 · Member activity · RM 79.50
App session
2026-04-16 · OPLUMO Outlet 6
Points credited
2026-04-04 · Member activity · RM 90.10
Win-back campaign delivered
2026-03-23 · OPLUMO Outlet 6
Outlet purchase
2026-03-11 · Member activity · RM 100.70
Points credited
2026-02-27 · OPLUMO Outlet 6
Outlet purchase
2026-02-15 · Member activity · RM 111.30