Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H0
Hakim 03896
VM0003896Platinummember3896@example.test · +601110003896 · Preferred outlet: OPLUMO Outlet 4
High ValueWeekend
Consent Status
Opted In
Points Balance
4,913
Current loyalty balance
Lifetime Spend
RM 6,142
Across 43 visits
Total Visits
43
Since 2024-09-12
Average Order Value
RM 124
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
1d
2026-10-08
App Status
Installed
OPLUMO App relationship
Member Status
Active
Platinum tier
Membership & rewards
Platinum member
4,913 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-08 · OPLUMO Outlet 4
Outlet purchase
2026-09-26 · Member activity · RM 93.00
App session
2026-09-14 · OPLUMO Outlet 4
Points credited
2026-09-02 · Member activity · RM 105.40
Win-back campaign delivered
2026-08-21 · OPLUMO Outlet 4
Outlet purchase
2026-08-09 · Member activity · RM 117.80
Points credited
2026-07-28 · OPLUMO Outlet 4
Outlet purchase
2026-07-16 · Member activity · RM 130.20