Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K0
Kavitha 03893
VM0003893Silvermember3893@example.test · +601110003893 · Preferred outlet: OPLUMO Outlet 1
New JoinerHigh Value
Consent Status
Opted In
Points Balance
2,033
Current loyalty balance
Lifetime Spend
RM 2,542
Across 18 visits
Total Visits
18
Since 2025-11-17
Average Order Value
RM 169
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
20d
2026-09-19
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
2,033 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-19 · OPLUMO Outlet 1
Outlet purchase
2026-09-07 · Member activity · RM 126.75
App session
2026-08-26 · OPLUMO Outlet 1
Points credited
2026-08-14 · Member activity · RM 143.65
Win-back campaign delivered
2026-08-02 · OPLUMO Outlet 1
Outlet purchase
2026-07-21 · Member activity · RM 160.55
Points credited
2026-07-09 · OPLUMO Outlet 1
Outlet purchase
2026-06-27 · Member activity · RM 177.45